Our Complaints Procedure
It is our aim to always have satisfied patients, to meet your expectations of care and service and to resolve any complaints as efficiently, effectively and politely as possible.
We work hard to deliver excellent care, and would always like the opportunity to address any concerns with you personally, so please do get in touch with us first if you’d like to discuss any aspect of your care or treatment. If you do not feel you can raise a complaint directly with us, then you may use one of the following escalation channels.
If you would like to raise a complaint about any aspect of your care or treatment, do contact us on 01642 553408, or complete the form below and a member of our friendly team will be in touch shortly.